Frequently Asked Questions
Everything you need to know about our heritage French cookware.
Where is Mauviel1830 cookware manufactured?
Since our founding in 1830, all Mauviel products have been handcrafted in Villedieu-les-Poêles, France, by our master copper smiths.
How do I properly clean and maintain my copper pans?
We recommend hand washing with warm soapy water. To maintain the copper's original shine, use our Copperbrill cleaner; otherwise, the copper will develop a natural patina over time which does not affect cooking performance.
What is your return policy for international orders?
We offer a 30-day return window for unused items in their original packaging. Please note that return shipping costs and any applicable customs duties are the responsibility of the customer.
Is Mauviel1830 cookware compatible with induction cooktops?
Our M'6S and M'plus collections are specifically designed for induction. Our traditional copper lines like M'heritage require an interface disk to function on induction surfaces.
How long does shipping take for domestic orders?
Standard shipping typically takes 5-7 business days. You will receive a tracking number via email as soon as your order leaves our workshop.
Do you offer a warranty on your products?
Yes, Mauviel1830 offers a lifetime warranty against manufacturing defects. This warranty does not cover damage resulting from misuse, overheating, or commercial use.