Returns & Exchanges

Mauviel1830 is committed to providing the highest quality copper cookware; if you are not completely satisfied with your purchase, you may return unused items in their original packaging within 30 days of delivery.

1

Initiate Your Request

Contact our customer service team with your order number and details of the cookware you wish to return to receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Carefully pack the unused items in their original Mauviel1830 boxes, ensuring all protective inserts are in place to prevent damage to the copper surfaces during transit.

3

Ship the Item

Affix the provided shipping label to your package and drop it off at an authorized carrier location, keeping a copy of your tracking number for your records.

4

Inspection and Refund

Once our artisans inspect the returned items for quality assurance, we will process your refund to the original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing